Shipping & Returns
Purchasing your favourite products just became a little easier at Complete Skin & Beauty. You can make your purchases over the phone, or via our app, and have your skincare delivered to your door.
Shopping through our app is an easy alternative to purchasing your skin care and beauty products in salon. It is ideal for our time poor clients, who may have run out of a product and are not due to see us for another week or so.
Any purchases made through our app will be processed from your independently owned local or preferred salon listed in the app.
At Complete Skin & Beauty we offer our clients professional recommendations for their skin care concerns with our educated beauty therapists. However, if for any reason you are not entirely satisfied with your purchase you may return any item in accordance with our returns policy and procedure below.
Due to the personal nature of skin care and beauty products, we are not able to accept returns for any opened or used items.
We hope you loved using our app, and the convenience it provides for you! We are always looking for ways to improve our clients experience through the technology we provide.
We would love to hear from you, if you would like to give us some feedback on your experience using our app, and our online purchace or
booking processes, please visit your individual salon page for contact details. Alternatively, you can give
your feedback via the salon contact form, or call the salon and speak with the Salon Manager.
Please see our Terms & Conditions page for standard and promotional terms and conditions.